Frequently Asked Questions
Everything you need to know about our handcrafted leather essentials.
What type of leather do you use for your products?
We exclusively use premium full-grain vegetable-tanned leather sourced from reputable tanneries. This ensures maximum durability and allows each piece to develop a unique patina over time.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. International shipping times vary depending on the destination but generally take 10-15 business days.
Do you offer a warranty on your leather goods?
Yes, we stand by our craftsmanship. All Levinson Leather Goods products come with a lifetime warranty covering any defects in materials or workmanship.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or custom-engraved items are final sale and cannot be returned.
How should I care for my leather item?
To maintain the quality of your leather, we recommend applying a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or heavy moisture.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.